Loose. They're definitely going for the whole genuine Japanese service, I guess.

[ The question is the easier part to answer, but once she does, she gives it only a couple of seconds before she goes on: ]

You'd be surprised at the kind of stuff I've heard about. But if they're that regular, it definitely sounds like something to talk to someone about. It doesn't have to be me.

But if you want someone who's a safe listening ear, I'm willing.